Is your Motorola Edge 20 Pro fingerprint sensor not working properly? This can be frustrating, especially when you rely on fingerprint unlock for quick access. The issue may be due to software glitches, dirt buildup, or hardware damage. Fortunately, you can try several troubleshooting steps to restore its functionality.
At Milaaj Mobile & Laptop Repair Dubai, we offer expert fingerprint sensor repairs for Motorola devices. Whether it’s a minor calibration issue or a faulty sensor, our technicians can diagnose and fix the problem efficiently.
Why Is Your Motorola Edge 20 Pro Fingerprint Sensor Not Working?
Several factors can cause your fingerprint sensor to stop working, including:
- Dirty or wet fingers – Sweat, oil, or moisture can interfere with scanning.
- Scratches or dirt on the sensor – Dust and grime may reduce responsiveness.
- Software glitches – A recent update might cause sensor malfunctions.
- Incorrect fingerprint setup – If the scan wasn’t done properly, the sensor may not recognize your fingerprint.
- Low battery mode – Some phones disable fingerprint sensors when battery-saving mode is enabled.
- Physical damage – A drop or impact may have damaged the sensor.
How to Fix a Non-Responsive Fingerprint Sensor
1. Clean Your Fingerprint Sensor and Hands
- Use a microfiber cloth to gently wipe the sensor.
- Wash and dry your hands before trying again.
2. Restart Your Motorola Edge 20 Pro
- Press and hold the Power button and select Restart.
- Try using the fingerprint sensor after rebooting.
3. Re-register Your Fingerprint
If your phone doesn’t recognize your fingerprint, delete the saved data and add it again:
- Go to Settings > Security > Fingerprint.
- Delete the existing fingerprints and tap Add Fingerprint to re-register.
4. Update Your Software
If the problem started after an update, check if a fix is available:
- Go to Settings > System > Software Update.
- Download and install any available updates.
5. Check Battery Saver Mode
If your phone is in battery saver mode, the fingerprint sensor might be disabled:
- Go to Settings > Battery > Battery Saver.
- Disable Battery Saver and check if the fingerprint sensor works.
6. Boot in Safe Mode
Some third-party apps may interfere with the fingerprint sensor. To check:
- Press and hold the Power button, then tap and hold Power Off.
- Select Boot into Safe Mode and test the fingerprint sensor.
- If it works in Safe Mode, uninstall recently downloaded apps.
7. Perform a Factory Reset (Last Resort)
If none of the above fixes work, reset your phone to factory settings:
- Go to Settings > System > Reset > Factory Reset.
- Back up your data before proceeding.
When to Get Professional Repair
If your Motorola Edge 20 Pro fingerprint sensor is still not working, it may be due to hardware damage. A broken sensor, damaged motherboard, or loose connections might require professional repair.
Why Choose Milaaj Mobile & Laptop Repair Dubai?
At Milaaj Mobile & Laptop Repair Dubai, we specialize in repairing fingerprint sensors for all smartphones, including Motorola devices.
- Certified Technicians – Experts in fingerprint sensor repairs.
- Genuine Parts – High-quality replacement components.
- Fast Service – Most repairs completed the same day.
- Affordable Prices – Transparent pricing with no hidden fees.
- Convenient Locations – Visit us in Bur Dubai or Al Barsha for quick service.
Get Your Fingerprint Sensor Fixed Today!
If your Motorola Edge 20 Pro fingerprint sensor is not working, let the experts at Milaaj Mobile & Laptop Repair Dubai help you. Our technicians provide fast and reliable repairs to restore your phone’s functionality.
📍 Visit Our Locations: Bur Dubai | Al Barsha
📞 Call Now: +971 55 258 8477
📧 Email: support@milaaj.com
📍 Find Us on Google Maps: Click Here
🕒 Operating Hours: Monday – Sunday
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