Is your Surface Pro 9 not booting or stuck on a black screen? This issue can be frustrating, but there are several ways to troubleshoot and fix it. Power problems, software glitches, or hardware failures could be causing the issue.
At Milaaj Mobile & Laptop Repair Dubai, we specialize in diagnosing and repairing Surface Pro devices. Whether it’s a software error or a faulty component, our experts can restore your device quickly.
Why Is Your Surface Pro 9 Not Booting?
Several factors can prevent your Surface Pro 9 from turning on or booting properly:
- Drained Battery – A completely drained battery might prevent the device from powering up.
- Faulty Power Adapter or Charging Port – A damaged charger or charging port can stop the device from receiving power.
- Software Glitch – A corrupted system update or software bug might interfere with startup.
- Peripheral Interference – External devices like USB drives or docks can sometimes cause boot issues.
- Hardware Failure – A damaged SSD, motherboard, or internal components can lead to boot failures.
How to Fix a Surface Pro 9 That Won’t Boot
If your device is unresponsive, try these troubleshooting steps:
1. Perform a Force Restart
A simple force restart can resolve minor software glitches.
- Press and hold the Power button for 30 seconds.
- Release the button and wait a few seconds before turning it back on.
2. Check the Power Supply
- Ensure the charging cable and adapter are working.
- Try using a different power outlet or a compatible charger.
- If the charging light doesn’t turn on, the charger or charging port might be faulty.
3. Disconnect External Devices
- Remove any USB drives, external monitors, or peripherals connected to the device.
- Restart your Surface Pro 9 and check if it boots properly.
4. Try a Two-Button Reset (For Intel Models)
If a standard restart doesn’t work, try a two-button reset:
- Press and hold the Power button and Volume Up button for 15 seconds.
- Release both buttons and wait 10 seconds before turning the device on.
5. Boot into UEFI Mode
If your Surface Pro 9 is stuck during startup, try booting into UEFI (BIOS) mode:
- Press and hold the Volume Up button, then press and release the Power button.
- Continue holding Volume Up until the UEFI screen appears.
- If UEFI loads, your device hardware is functional, and the issue might be software-related.
6. Perform a System Restore
If your Surface Pro 9 powers on but fails to load Windows, you can restore it to a previous working state:
- Boot into Windows Recovery Mode by pressing Shift while selecting Restart from the power menu.
- Select Advanced Options > System Restore and follow the on-screen instructions.
7. Reinstall Windows
If none of the above fixes work, reinstalling Windows might be necessary:
- Use a USB recovery drive to reinstall Windows.
- Download a recovery image from Microsoft and follow the setup process.
When to Seek Professional Repair
If your Surface Pro 9 still won’t boot, the issue could be due to a failing battery, SSD, or motherboard. In such cases, professional repair is the best solution.
Why Choose Milaaj Mobile & Laptop Repair Dubai?
At Milaaj Mobile & Laptop Repair Dubai, we provide fast and affordable Surface Pro repairs to get your device back up and running.
- Certified Technicians – Experts in Surface Pro diagnostics and repairs.
- Genuine Parts – High-quality replacement components for reliable performance.
- Fast Turnaround – Quick repair services to minimize downtime.
- Affordable Pricing – Transparent costs with no hidden fees.
- Convenient Locations – Visit us in Bur Dubai or Al Barsha for expert assistance.
Need Help with Surface Pro 9 Repairs? Contact Us Today!
If your Surface Pro 9 is not booting, let our experts diagnose and fix the issue. Visit Milaaj Mobile & Laptop Repair Dubai for professional repair services.
📍 Visit Our Locations: Bur Dubai | Al Barsha
📞 Call Now: +971 55 258 8477
📧 Email: support@milaaj.com
📍 Find Us on Google Maps: Click Here
🕒 Operating Hours: Monday – Sunday
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