Xerox Phaser Printer Not Detecting Paper? Fix It Now

Is your Xerox Phaser printer not detecting paper even when the tray is full? This issue can be frustrating, especially when you need urgent prints. Common causes include paper sensor malfunctions, incorrect tray settings, or dust buildup inside the printer. Fortunately, you can fix this problem with a few troubleshooting steps. Keep reading to learn how!

Why Is Your Xerox Phaser Printer Not Detecting Paper?

Several factors can cause this issue, including:

Paper misalignment – If the paper is not loaded correctly, the printer may not recognize it.
Tray settings mismatch – Incorrect paper size or type settings can prevent detection.
Dirty or faulty paper sensors – Dust and debris can block the sensors, causing errors.
Worn-out rollers – If the rollers cannot pull in paper, the printer might think the tray is empty.
Firmware or software glitches – Outdated firmware can sometimes cause recognition problems.

How to Fix the Xerox Phaser Printer Paper Detection Issue

1. Check and Reload the Paper

Remove the paper from the tray and fan the sheets to prevent them from sticking together.
Ensure the paper is correctly aligned and does not exceed the tray’s capacity.
Reinsert the tray properly and try printing again.

2. Verify the Printer Settings

On the printer’s display, navigate to Paper Settings.
Confirm that the paper size and type match the loaded paper.
If necessary, adjust the settings and save the changes.

3. Clean the Paper Sensors and Rollers

Turn off the printer and unplug it from the power source.
Open the paper tray and look for dust or debris inside.
Use a lint-free cloth or compressed air to clean the paper sensors and rollers.
After cleaning, restart the printer and check if it detects the paper.

4. Update or Reset the Printer Firmware

Visit the Xerox support website and download the latest firmware update for your Phaser model.
Follow the instructions to update the printer’s software.
If the issue persists, try performing a factory reset from the printer’s settings menu.

5. Check for Hardware Issues

If none of the above solutions work, your printer might have a faulty sensor or worn-out rollers that require professional repair.

Need Professional Printer Repair in Dubai?

If your Xerox Phaser printer still won’t detect paper, Milaaj Mobile & Laptop Repair Dubai offers expert printer repair services.

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