Troubleshooting Common Issues on ROG Phone 9 Series

If you’re facing ROG Phone 9 series issues, you’re not alone. Users have reported several software and hardware problems, from overheating to fingerprint sensor failures. This guide outlines practical steps to resolve these problems and highlights when to seek professional repair help in Dubai.

Overheating and Battery Drain on ROG Phone 9

Overheating and quick battery drain are two of the most frequent ROG Phone 9 series issues. Users have reported idle temperatures reaching up to 43°C, especially when X-Mode is enabled. Extended gaming can make it worse.

Try these fixes:

Turn off X-Mode or set it to “Optimized” in Armoury Crate.
Clean the cooling vents and fan openings using compressed air.
Update to the latest firmware or apply a battery optimization profile.

If the device still overheats, your thermal paste or internal cooling module may need a professional inspection.

Fingerprint Sensor Getting Hot or Failing

Many users report the fingerprint sensor heating up or completely failing to detect fingerprints. In some cases, the module becomes unresponsive.

Try these steps:

Reboot and re-register your fingerprints.
Make sure there is no dirt or pressure on the sensor.
Check for firmware updates that address this bug.

If the sensor continues malfunctioning, internal damage might be the cause.

Sudden Shutdowns and Random Reboots

Some ROG Phone 9 users have experienced sudden reboots, often while launching the camera or during heavy gameplay. This could be related to aggressive X-Mode settings or low battery levels under load.

Solutions:

Avoid using X-Mode with battery levels below 30%.
Boot into Safe Mode to isolate software-related crashes.
Perform a cache partition wipe through recovery mode.

When reboots persist after a clean setup, you may be facing hardware-level faults such as a failing motherboard or power IC.

AirTrigger Touch Sensor Malfunction

Another common ROG Phone 9 series issue is AirTrigger failure. The touch sensors may ghost-touch or stop responding entirely.

What to try:

Recalibrate AirTriggers in Armoury Crate settings.
Check for sensor firmware updates.
Test in games to verify if it’s app-specific or system-wide.

If recalibration doesn’t help, a hardware replacement may be necessary.

Wi-Fi, Bluetooth, and Console Heat Alerts

Several users notice Wi-Fi disconnections, Bluetooth issues, or false alerts about the phone overheating (“Console getting hot”).

Fixes include:

Resetting network settings.
Reconnecting or re-pairing Bluetooth devices.
Monitoring background apps that may be overheating the phone.

If connectivity problems continue, internal antennas or chips may need to be replaced.

Professional Repair in Dubai for ROG Phone 9 series

When basic troubleshooting doesn’t solve the problem, it’s best to consult experts. At Milaaj Mobile and Laptop Repair Bur Dubai, we handle:

ROG Phone 9 thermal solutions
Motherboard-level repairs
Fingerprint sensor replacements
AirTrigger hardware fixes

Why Choose Milaaj Mobile and Laptop Repair Bur Dubai?

Experienced ASUS-certified technicians
Genuine spare parts
Fast turnaround with warranty
Convenient Bur Dubai location

Contact Milaaj Mobile and Laptop Repair Bur Dubai for Expert ROG Repairs

📍 Visit Our Locations: Bur Dubai | Al Barsha
📞 Call Now: +971 55 258 8477
📧 Email: support@milaaj.com
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🕒 Operating Hours: Monday – Sunday